Privacy policy

Last updated: February 14, 2025

This Privacy Policy describes how EyeRepose (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from eyerepose.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

The information you submit directly through our Services may include:

  • Contact details including name, address, phone number, and email.
  • Order information including name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including username, password, security questions, and other information used for account security.
  • Customer support information including any details you choose to provide in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide specific information about yourself. You may choose not to provide this information, but it may prevent you from using or accessing those features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other related information.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors who collect payment information (e.g., bank account, credit or debit card details, billing address) to process payments to fulfill your orders and provide you with the requested products or services.
  • When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section Third-Party Websites and Links.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with managing our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to manage and improve our Site and Services (including remembering your actions and preferences), conduct analytics, and better understand user interactions with the Services. We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertisements on our Site and other websites.

Most browsers automatically accept cookies by default, but you can choose to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may negatively impact your user experience and cause some Services to malfunction or become unavailable. Additionally, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found there. Information provided in public or semi-public places, including social media platforms, may also be visible to other users without limitations on their use by us or third parties. The inclusion of such links does not imply any endorsement of the content of those platforms or their owners or operators unless expressly disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details provided below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as defined under applicable law) the personal information of individuals under 16 years old.

Security and Retention of Your Information

Keep in mind that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you submit may not be secure in transit. We recommend that you avoid using insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to access/know: You may request access to the personal information we hold about you.
  • Right to deletion: You may request the deletion of your personal information.
  • Right to correction: You may request that we correct inaccurate personal information.
  • Right to data portability: You may request a copy of your personal information in certain circumstances.
  • Right to opt-out of sale/sharing: You may request that we do not “sell” or “share” your personal information for targeted advertising purposes.

You can exercise any of these rights where indicated on our Site or by contacting us using the details below.

For EU residents, you can find a list of data protection authorities here.